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New HealthCare.gov features won’t be ready when enrollment begins

Source: bnd.com - Oct 26, 2015

WASHINGTON

The Obama administration is promising a smoother and more user-friendly shopping experience on HealthCare.gov when the 2016 enrollment season for marketplace health coverage begins on Nov. 1.

But a new feature that lets online users see which doctors and hospitals are covered by certain health plans will not be ready on Day One. Neither will a similar search tool that shows which prescription medications each plan will cover.

Tests on both new features are well underway, and officials at the Department of Health and Human Services are encouraged by the results. But insurers have provided HHS with only half of the information that consumers need to make educated coverage decisions.

Having learned from the premature launch of HealthCare.gov in October 2013, HHS officials won’t unveil the new “doctor lookup” and “prescription drug lookup” features until they’re sure the information and technology are solid.

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Category: General Business

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